1. Introduction
At Vintagespiritsco (www.vintagespiritsco.com), we recognise the importance of protecting customer payment information and personal data during online purchases.
Vintagespiritsco is registered and operated in Singapore and serves customers across European markets.
We maintain payment and website information that reflects our registered business details and the information presented to customers on our website.
This Payment Security Policy explains our payment processing arrangements, accepted payment methods, billing identification and approach to handling customer information.
2. Payment Processing
Payments made through www.vintagespiritsco.com are processed by Stripe, an independent payment processing service provider.
Stripe is not a business partner of Vintagespiritsco. It provides payment processing services for transactions submitted through our website.
Payment information is handled through Stripe’s payment processing arrangements. The processing of payment information is subject to the applicable service terms and privacy arrangements between Stripe and the relevant parties.
Vintagespiritsco does not require customers to register for or sign in to a Stripe account to complete an ordinary checkout transaction.
Customers can select an available payment method at checkout and follow the instructions displayed to complete their purchase.
3. Accepted Payment Methods
Vintagespiritsco accepts the following payment methods where they are available at checkout:
- Visa.
- Mastercard.
- American Express.
- Apple Pay.
- Google Pay.
- Other supported electronic wallets.
The payment methods displayed during checkout represent the options currently available for the relevant transaction.
Customers should follow the payment instructions displayed during checkout and ensure that the information submitted is accurate.
4. Billing Descriptor
Transactions made through Vintagespiritsco are identified by the following billing descriptor:
VINTAGESPIRITSCO
The descriptor is intended to help customers recognise purchases made through www.vintagespiritsco.com when reviewing their payment statements.
The displayed wording may be subject to the format and character limitations applied by the relevant card issuer or financial institution.
If a customer has a question about a transaction associated with Vintagespiritsco, they may contact our customer support team at:
5. Payment Risk Monitoring
Stripe may conduct periodic payment risk assessments and monitor transaction activity for unusual or potentially irregular patterns as part of its payment processing services.
Such assessments and monitoring are carried out under Stripe’s applicable procedures and service arrangements.
Vintagespiritsco may also review order details and relevant transaction information where necessary to verify an order and address unusual purchasing activity.
Where additional information is reasonably required to review a transaction, we may contact the customer using the contact details provided during checkout.
Depending on the circumstances and applicable requirements, a transaction may be subject to further review or may not be completed.
These procedures form part of our approach to managing payment-related activity and maintaining appropriate transaction records.
6. Payment Information Handling
Payment transactions are processed through Stripe’s payment processing services.
Customers should enter payment details only through the payment fields provided during checkout and should review the transaction information before submitting payment.
Vintagespiritsco handles customer order and transaction information for purposes including:
- Processing and confirming purchases.
- Maintaining order and transaction records.
- Responding to payment-related enquiries.
- Reviewing unusual transaction activity where appropriate.
- Meeting applicable legal and regulatory obligations.
Access to customer information is limited to the extent reasonably necessary for relevant business operations and applicable legal requirements.
7. Personal Data Protection
Vintagespiritsco is committed to handling customer personal data in accordance with applicable Singapore data protection requirements and relevant European data protection legislation.
Information collected during checkout may include:
- Customer name.
- Billing address.
- Delivery address.
- Email address.
- Contact telephone number, where provided.
- Order details.
- Relevant payment and transaction references.
Personal data is used for purposes connected with order administration, payment processing, customer communication, record keeping and applicable legal obligations.
Where payment information is processed by Stripe, that processing is subject to the applicable arrangements governing Stripe’s services.
Further information about the categories of personal data collected, purposes of processing, data retention and customer privacy rights is available in our Privacy Policy.
Privacy Policy: www.vintagespiritsco.com
8. Cookies and Consent Preferences
Our website uses cookies and similar technologies to support website functions and understand how visitors interact with our website.
A cookie consent banner is displayed to visitors so that they can review and manage their cookie preferences.
Non-essential cookies are used only after the visitor has selected the “Accept” option on our cookie banner.
Where consent is required, non-essential cookies will not be activated before the relevant consent has been given.
Visitors may review or change their cookie preferences through the available website cookie settings, where provided.
Essential cookies required for core website functions may operate where permitted by applicable law.
Further information about cookie categories, purposes and retention periods is provided in our Cookie Policy.
9. Payment Records and Transaction Enquiries
Relevant order and transaction records may be retained for accounting, administrative, customer service and legal compliance purposes.
Retention periods are determined according to the purpose of processing and applicable legal requirements.
If a customer has a question concerning a payment made through Vintagespiritsco, please contact:
Email: cocktail@vintagespiritsco.com
Please include the order reference and relevant transaction details so that our team can locate the corresponding purchase.
Customers should not include full card numbers, security codes or account passwords in ordinary email correspondence.
10. Customer Support
For questions concerning payment processing, billing identification, checkout or personal data handling, customers may contact:
Brand: Vintagespiritsco
Website: www.vintagespiritsco.com
Email: cocktail@vintagespiritsco.com
Our customer support team aims to respond to enquiries within 24–48 working hours.
If our team is unavailable, customers may leave a message or send an email for follow-up.
11. Policy Updates
Vintagespiritsco may update this Payment Security Policy when changes are made to our payment arrangements, website functions or applicable legal requirements.
The latest version will be published on www.vintagespiritsco.com, together with its effective date.
Customers are encouraged to review this page periodically for relevant updates.